Withdrawing Funds to Your E-Wallet
Withdrawals go back to the same e-wallet you used to deposit — GCash, Maya or InstaPay. This matching requirement is part of how we keep your account secure and keep funds moving cleanly through verified channels. Start a withdrawal from your account wallet, enter the amount you want to cash out, and select your payout method. Before the transfer releases, our system
checks your account verification status, so having your KYC documents confirmed in advance means fewer hold-ups. Processing time depends on the payment network; we do not commit to a specific minute count, but most e-wallet networks in the Philippines process outbound transfers without long queues.
- Go to Withdraw — From your account wallet, tap Withdraw and confirm the e-wallet method you want to receive funds on.
- Enter the Amount — Type in your withdrawal amount — the screen shows your current available balance so you know what is cashable.
- Pass Verification Check — The system verifies your account KYC status before releasing the transfer; verified accounts move through this step automatically.
- Receive on Your E-Wallet — Your GCash, Maya or InstaPay account receives the funds once the payment network processes the outbound transfer.